Privacy Policy

1 Information We Collect

Information You Provide

We may collect information that you submit through our website, email, telephone or other communication channels, including:

• Full name
• Business email address
• Telephone number
• Company name and job title
• Country or location
• Area of interest
• Project or service requirements
• Information included in messages, enquiries or uploaded materials
• Communication preferences
• Any other information you choose to provide

Please do not submit sensitive personal data unless we specifically request it and have explained why it is required.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser, device and operating-system information
• Referring website and pages viewed
• Date and time of access
• Approximate geographic location
• Website interactions
• Cookie and analytics identifiers
• Error, performance and security logs

2 Why We Collect Personal Data

We may process personal data for the following purposes:

• Responding to enquiries and contact requests
• Understanding your business needs
• Preparing proposals, quotations or service recommendations
• Providing and managing our services
• Communicating about projects or potential engagements
• Managing client and business relationships
• Improving our website, content and services
• Measuring website usage and performance
• Protecting our website, systems and users
• Preventing fraud, misuse or unauthorized activity
• Maintaining business and compliance records
• Meeting legal, regulatory or contractual requirements
• Sending marketing communications where permitted and where appropriate consent has been obtained

We will not use personal data for a materially different purpose unless we have a lawful basis to do so or obtain any consent required by applicable law.

3 Basis for Processing

We process personal data where one or more of the following applies:

• You have provided valid consent
• Processing is necessary to respond to your request
• Processing is necessary to enter into or perform a contract
• Processing is required to comply with a legal obligation
• Processing is necessary to protect legitimate interests permitted under applicable law
• Processing is otherwise authorized under applicable laws and regulations

Where processing is based on consent, you may withdraw that consent, subject to applicable legal and contractual restrictions.

4 Marketing Communications

We may send marketing or informational communications where you have requested them, consented to receive them or where otherwise permitted by applicable law. You may unsubscribe at any time by using the unsubscribe link included in the communication or contacting [email protected].

Withdrawing consent will not affect the lawfulness of processing completed before the withdrawal. We do not use sensitive personal data for direct-marketing purposes.

5 Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable essential functions, remember preferences, maintain security, understand traffic and usage, measure performance, and improve functionality and content.

Where required, non-essential cookies will be used only after you provide consent through the website’s cookie banner. You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

A separate Cookie Policy or cookie-preference panel may provide additional information about the specific cookies and services in use.

6 How We Share Personal Data

We may share personal data only when reasonably necessary with:

• Authorized Trust Corp employees and representatives
• Technology, hosting, security and website providers
• Cloud storage and collaboration providers
• Analytics, communications and customer-management providers
• Professional advisers, including legal and accounting advisers
• Contractors and delivery partners involved in an approved service
• Government authorities, regulators or courts where legally required
• A successor entity in connection with a merger, acquisition, restructuring or transfer of business assets

Service providers may process personal data only for the services they provide to us and subject to appropriate contractual and security requirements. We do not sell personal data.

7 International Data Transfers

Some service providers or technology platforms may process or store information outside Saudi Arabia. Where personal data is transferred outside the Kingdom, Trust Corp will take the measures required by applicable law, which may include assessing the transfer, using approved contractual safeguards, verifying an adequate level of protection and obtaining any approval required by the competent authority.

8 Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, respond to enquiries, manage business relationships, provide contracted services, meet legal or accounting obligations, resolve disputes, establish or defend legal claims, and maintain security records.

Retention periods may vary depending on the type of data, the nature of the relationship and applicable legal obligations. When personal data is no longer required, we will securely delete, destroy or anonymize it in accordance with applicable requirements.

9 Data Security

We use reasonable organizational, technical and administrative safeguards designed to protect personal data against unauthorized access, unlawful disclosure, loss, destruction, misuse, alteration and accidental damage.

However, no website, transmission method or storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when transmitting information online.

10 Your Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

• Be informed about how your personal data is processed
• Access personal data held about you
• Request a copy of your personal data in a clear and readable format
• Request correction, completion or updating of inaccurate data
• Request destruction or deletion of personal data when legally permitted
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing where applicable
• Submit a complaint to the competent data-protection authority

We may need to verify your identity before completing a request. We may retain certain information where required by law or where a valid legal exception applies. To exercise a privacy right, contact [email protected].

11 Children’s Privacy

Our website and services are intended for businesses and adult professionals. They are not directed to children, and we do not knowingly collect personal data from children through the website. If you believe a child has submitted personal data to us, please contact us so that we can investigate and take appropriate action.

12 External Websites

Our website may contain links to third-party websites or services. Trust Corp does not control the privacy practices of those third parties. We encourage you to review the privacy policies of external websites before submitting personal data.

13 Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, services, website functionality, data-processing practices, technology providers or applicable law. The revised policy will be published on this page with an updated revision date. Material changes may also be communicated through an appropriate additional notice.

14 Contact Us

For questions, complaints or requests relating to this Privacy Policy or your personal data, contact:

You may also have the right to submit a complaint to the competent data-protection authority in Saudi Arabia.